Uptime Management Now Available through Mobile App

February 14, 2024

Data Innovations announces the availability of Lab GPS™ v2.1., which introduces a new mobile app and other enhancements to enterprise lab uptime monitoring and optimization.

In this further development of Data Innovations’ first cloud-hosted SaaS product, Lab GPS v2.1 enables LIS administrators to resolve connectivity issues faster by viewing and acting on issues from a mobile device, even when wi-fi is not accessible.

Among the features of Lab GPS v2.1:

• As with the desktop version of Lab GPS, the mobile app enables LIS administrators to stop and start Instrument Manager™ (IM) connections and comm traces for LIS and instrument connections remotely.
• Test systems can be connected to Lab GPS and monitored in the mobile app. Testing connectivity can easily be toggled on and off in test and production environments with the mobile app.
• Lab GPS will now send configurable alerts based on the connection status of every IM and instrument connection, including low-volume and batch instruments not easily monitored previously. This alert criterion is particularly helpful to customers merging multiple networks, as during mergers or acquisitions.
•  A faster filtering system has been added to the Lab GPS web app that enables larger lab sites to quickly drill down to instrument connections that have triggered alerts.

The mobile app also includes security and audit features.  Lab GPS v2.1 will log the initiation point of an action sent to Instrument Manager to let administrators determine if the request was sent from the mobile app or the web app.  The mobile app can be easily disabled by an administrator if security practices do not allow mobile applications.  Single Sign-On (SSO) access is required for the mobile application with a phone using TLS 1.2 security.

Available with a Lab GPS subscription, the mobile app is compatible with both Android and iOS operating systems and can be downloaded from the Google Play Store and Apple Store. Lab GPS is only available to direct Data Innovations customers in the United States using Instrument Manager and is not available on business partner-sold systems.

A Lab GPS Webinar – Introducing the New Mobile App is scheduled for Wednesday, March 6 at 1:00 pm ET. To register, click here.

To learn more about bringing the benefits of easier uptime management to your lab, click here.