Downloading “24-Hour pButtons” in Instrument Manager (IM) can help you monitor the performance of your IM system. You can check baseline performance information and troubleshoot performance issues if they arise. Read on to learn how to download, install, and remove the “24-hour pButtons” task. To Install: Download the 24hourpbuttons.xml file onto each Instrument Manager...
Scenario:When trying to launch Instrument Manager™ (IM) from Thin Client, the following message appears: Potential reasons this happened: Caché is not running IM is not installed on Thin Client IM shared folder on the Primary system permissions (read/write/modify) not granted correctly to the logged in user IM shortcut target field did not have correct domain...
Test names play a large role in determining the functionality for previous result values in Instrument Manager™ (IM). This article has some examples to help determine when test names should be unique versus identical. Here's the criteria by which previous results are considered to be related: Previous results are derived by three...
The following information is being provided as an extended reference to InterSystems External Freeze method. While some customers may choose to utilize this information, and we can support customers using Instrument Manager in a virtualized environment, we cannot support the virtualized environment itself or the use of 3rd party backup software. Data...
Are you realizing that your Instrument Manager™ (IM) has not changed in years and you are looking for the latest and greatest? Are you interested in staying up to date with IM's new features? Are you worried about taking the first step of change because you are not quite sure what...
Anatomic Pathology (AP) HL7 messages are structured differently than clinical chemistry or hematology HL7 messages. The first step in understanding Anatomic Pathology HL7 messages is to understand the structure of an AP case. AP cases are comprised of four distinct layers of information in a hierarchy. Each case has one...
Anatomic Pathology (AP) HL7 messages are structured differently than clinical chemistry or hematology HL7 messages. The first step in understanding Anatomic Pathology HL7 messages is to understand the structure of an AP case. AP cases are comprised of four distinct layers of information in a hierarchy. Each case has one...
June 22, 2021 - South Burlington, VT When Data Innovations (DI) Support Engineers review a technical case, they consider data from several tools such as: the Specimen Event Log (SEL), Communications Trace (Comm Trace), Global Configuration, and the Driver Configuration. Providing data from these sources can be beneficial in expediting the...
