In a growing Industry Data Innovations continues to expand. We're regularly looking for talented, passionate individuals to join our team. Here you'll find the positions we're currently looking to fill in each of our 4 locations. Think you'd be a great fit? We want to hear from you!


To apply for Data Innovations - North America positions:

Please download and fill out this application form. Then send it in with your resume to our employment department. We also invite you to fill out this Executive Order 11246 Invitation to Self-Identify form.

  • Email: employment@datainnovations.com
  • Fax: (802)846-1375
  • Mailing Address:
    • ATTN: Employment
    • DATA INNOVATIONS LLC
    • 120 Kimball Avenue, Suite 100
    • South Burlington, VT 05403, USA

Data Innovations LLC is an E-Verify Employer: Equal Opportunity Employer

Benefits of Working for Data Innovations North America
  • Competitive salary
  • Matching 401(k) 
  • Comprehensive, highly-desirable benefit plan including medical, dental, vision, short and long term disability
  • Generous paid time off 

If you are interested in working for a leading laboratory software company, send us your resume today.

If you are unable to fully use the online application system, you may contact the Human Resources Department at 802-264-2850 for an alternate solution in applying for an open position.

Application Specialist

The Data Innovations Application Specialist provides technical support to Data Innovations’ customers and Business Partners on our software products. Data Innovations products provide system connectivity between laboratory instrumentation and information systems, enable laboratory workflow efficiencies and business practices, automate various laboratory practices, interface with quality control applications as well as accreditation agencies and enable quality assurance practices.

Data Innovations’ Application Specialists:

  • Provide technical support for Data Innovations’ software products, services and general instrument interfacing.
  • Promptly respond to customer requests for support and provide timely resolutions to issues raised.
  • Demonstrate excellent customer service skills while interacting with customers and partners.
  • Develop and maintain internal work instructions and other internal documentation.
  • Manage multiple customer issues simultaneously.
  • Thoroughly document interactions, efforts and resolutions for future use and review.
  • Work with other teams to efficiently escalate issues between lines for rapid resolution.
  • Train and mentor new staff based upon subject matter expertise.
  • Provide input on peer department documentation for improved communications to and with customers and partners.
  • Participate in rotating shifts to provide after-hours emergency support.
  • Occasionally provide remote services for Data Innovations’ middleware solutions.

Requirements

Knowledge, Skills, and Abilities:

  • Proven problem solving capability
  • Strong interpersonal and communications skills; including ability to communicate highly technical concepts to various audiences.
  • Possess high attention to detail
  • Excellent customer service skills and experience
  • Ability to effectively manage multiple projects simultaneously
  • Experience and knowledge of computer hardware and software
  • Work location: South Burlington, Vermont

Education and/or Experience

Minimum of an Associate's Degree in Information Technology or related field or 2 years of relevant professional experience in laboratory environment or IT field.

Preferred skills and experience:

In addition to the above requirements, the ideal employee/candidate will have experience with the following:

  • Laboratory environment, industry or software
  • InterSystems' Caché
  • Systems Interfacing
  • Windows Operating System

Supervision Level

This person reports to the Customer Services Manager or Lead Application Specialist and may provide some leadership/mentoring oversight to other Application Specialists or Associates.

Field Sales Associate

The Data Innovations Field Sales Associate’s primary responsibilities include maintaining key account(s) through direct sales and demonstration of our products value within laboratory environments and workflows.

Essential Functions and Responsibilities:

  • Assist the Sales Rep in the execution of the sales plans
  • Develop timely and accurate proposals and manage projects to sale closure for business partners
  • Assist with the Identification of laboratory solutions for existing and new customers with the purpose of generating sales and delivering customer satisfaction
  • Perform sales presentations of the company’s products and solutions to customers
  • Establish and maintain relationships and customer loyalty with customers and business partners in the medical community
  • Build relationships with a customer’s decision makers including CIO’s, Senior Leadership, Med Techs, Project Managers, Laboratory Personnel
  • Successfully manage negotiations of Master Service Agreement contract terms and conditions
  • Prepare and accurately process sales orders
  • Work collaboratively with other members on the sales team and other departments to ensure customer needs are met
  • Provide feedback to the research and development and management team regarding customer needs and desired product enhancements
  • Maintain internal tracking systems for services and customer follow-up
  • Develop and maintain knowledge of the use and functionality of Data Innovations products and the laboratory industry

Requirements

Knowledge, Skills, and Abilities:

  • Ability to learn and comprehend technical, medical and scientific information
  • Proven track record of maintaining customer satisfaction and sales accomplishments
  • Excellent problem solving skills
  • Excellent negotiation skills
  • Excellent time management skills
  • Persuasive Communication skills (verbal and written)
  • Strong sense of urgency with a demonstrated record of meeting commitments
  • Ability to successfully manage many complex prospective customers simultaneously
  • Willingness to travel up to 20%
  • Meet location requirements based in South Burlington, Vermont

Education and/or Experience

Bachelor’s Degree or a combination of education and related working experience form which comparable knowledge and skills can be acquired.

Physical Requirements/Working Conditions:

While performing duties of this job, the employee is predominately functioning in a sedentary light office position with high frequency of telephone communication, keyboarding, and computer. This position may also have travel requirements to customer sites; must be able to tolerate conditions associated with traveling and working in a laboratory setting.

Preferred skills and experience:

In addition to the above requirements, the ideal employee/candidate will have experience with the following:

  • Medical/Healthcare Background including knowledge of medical/clinical laboratory workflow operations
  • Project Management
  • Previous experience using Data Innovations’ products/services
  • Experience with Salesforce or similar CRM system

Supervision Level

This person reports directly to the Field Sales Manager

Laboratory Solution Consultant

Data Innovations North America, the world’s largest and most successful clinical and blood laboratory Middleware Company, is currently seeking an Laboratory Solution Consultant.The Data Innovations Laboratory Solution Consultant’s main focus is to optimize a customer’s clinical laboratory goals. This position’s primary responsibilities are to provide software solution consulting services to customers and facilitate the implementation, training and the use of the Data Innovations products. This person will provide technical and laboratory workflow expertise, advice and support throughout the entire implementation process. The Laboratory Solution Consultant is expected to work independently, needing little direct supervision.

Essential Functions and Responsibilities:

  • Design and implement best practice laboratory solutions for customers and business partners using Data Innovations software
  • Provide advanced level support and guidance from pre-implementation through post-live support to ensure maximum benefit from the company’s software solutions
  • Provide customers and Business Partners with appropriate training and education on the company’s product and solutions
  • Develop and maintain an advanced level knowledge of the use and functionality of the company’s software products, its associated modules, and the laboratory industry
  • Maintain strong professional relationships with strategic customers, business partners and industry colleagues through regular meetings and interactions
  • Successfully execute project plans through their completion for assigned service implementations
  • Manage and accurately track time spent on assigned projects and tasks, and meet utilization goals established for the position.
  • Work collaboratively with other departments within the company to ensure the company’s operational readiness for new releases
  • Perform demonstrations/presentations of the company’s products and solutions to customers
  • Actively participate in tradeshows, workshops and educational events as needed
  • Must be able to successfully perform all duties associated with the Laboratory Technical Consultant regarding the installation of the company’s products
  • Perform other related duties as assigned

Requirements

Knowledge, Skills, and Abilities:

  • At least 3 years’ experience as a certified Medical Technologist (ASCP, NCA, or equivalent) or at least 8 years working as a Laboratory Technician and possess requirements and ability to complete Medical Technologist certification
  • Working knowledge and understanding of Laboratory Information Software, IVD instrumentation and laboratory workflows
  • Knowledge of or ability to learn Data Innovations’ products
  • Excellent interpersonal and presentation skills
  • Excellent analytical and problem solving skills
  • Effectively manage multiple priorities under constant deadlines and in potentially stressful environments/situations
  • Self-motivation and ability to successfully work independently
  • Ability to deliver and portray the Company’s solutions in a positive and professional manner
  • Effective ability to teach and instruct peers and clients
  • Demonstrated knowledge of and ability to execute upon the principles surrounding project management
  • Ability to meet travel requirements – at least 50% travel required, which may include travel outside of normal business hours – including evenings and weekends
  • Must be willing to comply with and pass a background check screening(s) as required by customer contracts
  • Ability to follow DI’s policies and procedures

Education and/or Experience

Completion of an Accredited Program in Medical Laboratory Technology and at least 3 years’ experience working as a certified Medical Technologist or at least 8 years working as a Laboratory Technician

Physical Requirements/Working Conditions:

While performing duties of this job, the employee is predominately functioning in a sedentary light office position with high frequency of keyboarding, and computer use. This position may also have high travel requirements to customer sites; must be able to tolerate conditions associated with traveling and working in a laboratory setting.

Preferred skills and experience:

In addition to the above requirements, the ideal employee/candidate will have experience with the following:

  • Previous experience using Data Innovations’ products/services
  • Certification in Project Management
  • Previous Consulting Experience
  • Experience conducting adult education training courses
  • Proficiency with Microsoft Office and SharePoint applications

Supervision Level

This person reports directly to the Lead Laboratory Solution Consultant, Lead Laboratory Technical Consultant, or Technical & Professional Services Manager.

Product Support Consultant

Data Innovations (DI) is expanding our world class support center in South Burlington, Vermont and we are looking for Product Support Consultants. The Product Support Consultant will serve as a primary liaison between DI and our customers and business partners, providing outstanding technical support. This person will provide remote technical and laboratory workflow expertise and advice, working to resolve complex customer challenges quickly and effectively.

Essential Functions and Responsibilities:

  • Provide advanced technical support and guidance post go-live to ensure maximum customer benefit from DI’s software solutions
  • Assist business partners and customers with complex technical issues and escalations; travel to customer sites when necessary to resolve issues
  • Maintain an advanced level knowledge of the use and functionality of the company’s software products, its associated modules, and the laboratory industry
  • Provide support and expertise to DI Solution Consultants during customer installations
  • Participate in the development process as a customer advocate for features and functionality
  • Conduct or recommend training to maximize customer performance
  • Recommend new ways to improve usability and create efficiencies within our systems and processes
  • Manage software upgrades to ensure all assigned customers have the appropriate version
  • Drive product improvements through data analytics

Requirements

Knowledge, Skills, and Abilities:

  • Working knowledge and understanding of Laboratory Information Software, IVD instrumentation and laboratory workflows
  • Knowledge of or ability to learn Data Innovations’ products
  • Strong customer service orientation
  • Excellent analytical and problem solving skills
  • A strong bias toward action
  • Ability to teach peers and customers complex topics in a straight forward manner
  • Proficiency with Microsoft Office and SharePoint applications
  • Ability to travel up to 20%

Education and/or Experience

3+ years experience working in a laboratory environment or providing technical support for laboratory software.

Physical Requirements/Working Conditions:

While performing duties of this job, the employee is predominately functioning in a sedentary light office position with high frequency of keyboarding, and computer use. This position requires periodic weekend and after-hours work.

Preferred skills and experience:

In addition to the above requirements, the ideal employee/candidate will have:

  • Completed an Accredited Program in Medical Laboratory Technology
  • Previous experience with Data Innovations’ products/services
  • Demonstrated proficiency troubleshooting laboratory interfaces and workflows

Supervision Level

This person reports to the Director of Customer Service.

Sr. Software Engineer

Data Innovations LLC, the world’s largest and most successful clinical and blood laboratory Middleware Company is currently seeking a Senior Software Engineer to assist with the development of an entirely new web-based user interface. Primary responsibilities are to design, modify, develop, write and implement software programming applications, usually very complex in nature. The Senior Software Engineer is expected to work independently, under the general direction of the Development Manager. This person is expected to demonstrate expertise in a variety of the field’s concepts, practices and procedures. The Senior Software Engineer is expected to rely on extensive experience and judgment to accomplish goals and perform the essential functions and responsibilities of the job.

Essential Functions and Responsibilities:

  • Review, modify, develop, write and implement software programming applications, usually very complex in nature
  • Gather information, analyze and execute user requirements based on customer requests
  • Investigate and make recommendations on new technologies
  • Develop architecturally sound code based on object-oriented design principles, consistent with product needs and quality standards
  • Active participant in software release cycle, possibly in a leadership role
  • Participate in testing process through writing, running, and reviewing of both automated and manual test plans.
  • Ensure internal documentation is complete, accurate and up-to-date, including proper code annotation/commenting.
  • Train, mentor and serve as a resource to other members of the team and cross-departmental colleagues regarding software questions
  • Provide feedback to management on staff performance considerations
  • Identify and implement ways to improve quality and efficiencies in the department

Requirements

Knowledge, Skills, and Abilities:

  • Proficient in HTML5, JavaScript, & AngularJS
  • Experience with CSS, jQuery, Bootstrap, SQL, TypeScript, NativeScript
  • Ability to keep current in constantly evolving technical advances
  • Proven ability to conceptualize business and/or user requirements
  • Strong analytical skills, problem solving skills and ability to resolve problems independently
  • Effective ability to teach and instruct peers
  • Strong ability to organize and manage multiple priorities
  • Experience in Software Development Life Cycle and Design controls

Education and/or Experience

Bachelor’s Degree in a computer science or related field, such as software development and a minimum of 5 years working in a related field OR at least 8 years working in a position as a software developer or similar position.

Physical Requirements/Working Conditions:

While performing duties of this job, the employee is predominately functioning in a sedentary light office position with high frequency of keyboarding, and computer use.

Preferred skills and experience:

In addition to the above requirements, the ideal employee/candidate will have experience with the following:

  • Experience with InterSystems Cache
  • Experience with C#.NET
  • Knowledge of the integration of laboratory information systems, analytical instrumentation and automation systems
  • Previous leadership/mentoring experience
  • Familiarity with common software design patterns
  • Experience with at least one automated testing infrastructure, e.g.: {jUnit, Karma/Jasmine, %UinitTest, etc.}
  • Experience with iterative software design processes

Supervision Level

This person reports directly to the Development Manager or Lead Software Engineer, and will be responsible for leading and mentoring others.

Thank you for your interest. However, there are no job postings in the Data Innovations Europe location at this time. Please check back at a later date.

Thank you for your interest. However, there are no job postings in the Data Innovations Latin America location at this time. Please check back at a later date.

Thank you for your interest. However, there are no job postings in the Data Innovations Asia location at this time. Please check back at a later date.