In a growing Industry Data Innovations continues to expand. We're regularly looking for talented, passionate individuals to join our team. Here you'll find the positions we're currently looking to fill in each of our 4 locations. Think you'd be a great fit? We want to hear from you!


To apply for Data Innovations - North America positions:

Please download and fill out this application form. Then send it in with your resume to our employment department. We also invite you to fill out this Executive Order 11246 Invitation to Self-Identify form.

  • Email: employment@datainnovations.com
  • Fax: (802)846-1375
  • Mailing Address:
    • ATTN: Employment
    • DATA INNOVATIONS LLC
    • 120 Kimball Avenue, Suite 100
    • South Burlington, VT 05403, USA

Data Innovations LLC is an E-Verify Employer: Equal Opportunity Employer

Benefits of Working for Data Innovations North America
  • Competitive salary
  • Matching 401(k) 
  • Comprehensive, highly-desirable benefit plan including medical, dental, vision, short and long term disability
  • Generous paid time off 

If you are interested in working for a leading laboratory software company, send us your resume today.

If you are unable to fully use the online application system, you may contact the Human Resources Department at 802-264-2850 for an alternate solution in applying for an open position.

Application Analyst

Data Innovations LLC, the world’s largest and most successful clinical and blood laboratory Middleware Company is currently seeking an Application Analyst. We are seeking a high-energy, confident professional with an infectious enthusiasm for technology. This position provides exceptional technical support to Data Innovations’ customers and Business Partners on our software products, services and general instrument interfacing. The Application Analyst is expected to handle all types of customer calls and only escalate the very complex issues to senior staff or Management.

Responsibilities

  • Provide outstanding customer support to Data Innovations’ customers on our software products.
  • Promptly respond to customer requests for support and provide timely resolutions to issues raised.
  • Demonstrate excellent customer service skills while interacting with customers and partners.
  • Develop and maintain internal work instructions and other internal documentation.
  • Manage multiple customer issues simultaneously.
  • Thoroughly document customer interactions, efforts and resolutions for future use and review.
  • Work with other departments to efficiently escalate issues for rapid resolution.
  • Provide input on ways to continuously improve the customer experience and department processes
  • Participate in rotating shifts to provide after-hours emergency support.

Requirements

Knowledge, Skills, and Abilities:

  • Excellent customer service skills
  • Technical Aptitude
  • Strong interpersonal and communications skills
  • Problem solving capability
  • Work location: South Burlington, Vermont

Education and/or Experience

Bachelor’s degree or an equivalent combination of work, military service, and/or education.

Supervision Level

This person reports to the Customer Services Manager or Lead Application Specialist.

Development Manager

Data Innovations LLC, the world’s largest and most successful clinical blood laboratory Middleware Company is currently seeking a The Data Innovations Development Manager is primarily responsible for all applicable software development within the organization, including overseeing software requirements, definition, design and coding. This person will apply programming acumen to complete complex tasks, supervise the work of staff and communicate work progress to top management. This person is expected to demonstrate expertise in the field’s concepts, practices and procedures. The Development Manager is expected to rely on extensive experience and judgment to accomplish goals and perform the essential functions and responsibilities of the job.

Essential Functions and Responsibilities:

  • Oversee all software development within the organization, including software requirements, definition, design and coding
  • Assist with developing a strategic plan outlining product release cycles, including but not limited to software engineer’s responsibilities, communications of deliverables and timeliness in delivery of the software release
  • Ensure departmental documentation is complete, accurate and up-to-date, and in compliance with quality system and company requirements
  • Develop coding language consistent with product needs and quality standards
  • Develop and implement R&D procedures and techniques
  • Evaluate processes and procedures for effectiveness and efficiency
  • Manage and direct the work of the Development team in developing, releasing and maintaining software applications according to business and customer needs
  • Responsible for assessing training needs and job performance of staff
  • Provide consultation on all development projects
  • Review existing programs by identifying and analyzing areas for modification including, performance improvement, reviewing and repairing legacy code and providing design solutions to problematic programming
  • Ensure continual compliance with Company and Quality System Requirements. Participate in annual Quality System audit and promptly resolve findings
  • Report regularly on the team projects, goal objectives and performance metrics
  • Cooperate with other departments in the successful development and maintenance of cross team products, services, functions and improvements
  • Ensure appropriate monitoring and corrections of software defects
  • Serve as Subject Matter Expert to entire Development team regarding all supported software development processes, modules and tools
  • Train, mentor and serve as a resource to other members of the team and cross-departmental colleagues regarding software questions
  • Consult with clients, colleagues and management concerning the maintenance and performance of software products
  • Deliver presentations for customer or client audiences and professional peers
  • Perform other related duties as assigned

Requirements

Knowledge, Skills, and Abilities:

  • Expert level knowledge with all or a majority of C/C++, Java, C#.NET, Windows, Visual Basic, Cache
  • Expert knowledge and proven ability to successfully write code and test software applications
  • Ability to keep current in constantly evolving technical advances
  • Proven ability to lead and mentor others
  • Extensive experience with project planning and project management
  • Ability to manage through shifting priorities of a project, team and company
  • Proven ability to conceptualize and correctly evaluate business and/or user requirements and needs
  • Excellent analytical skills, problem solving skills and ability to resolve problems quickly in their entirety
  • Expert knowledge of computing and technical environments, such as operating systems, communication protocols, software applications, hardware platforms, etc.
  • Strong Communication skills (verbal and written) including presentation skills
  • Strong ability to organize and manage multiple priorities
  • Ability to follow DI’s policies and procedures and system usage practices

Education and/or Experience

Bachelor’s Degree in a computer science or related field, such as computer information systems and a minimum of 8 years working in a related field OR at least 10 years relevant working experience.

Physical Requirements/Working Conditions:

While performing duties of this job, the employee is predominately functioning in a sedentary light office position with high frequency of keyboarding, and computer use.

Preferred skills and experience:

In addition to the above requirements, the ideal employee/candidate will have experience with the following:

  • Experience with InterSystems Cache
  • Knowledge of the integration of laboratory information systems, analytical instrumentation and automation systems
  • Business Process Management System Training
  • Project Management Certification
  • Experience with Microsoft SharePoint

Supervision Level

This person reports directly to the World-Wide Director of Research and Development, and will be responsible for leading and mentoring others.

Field Sales Associate

The Data Innovations Field Sales Associate’s primary responsibilities include maintaining key account(s) through direct sales and demonstration of our products value within laboratory environments and workflows.

Essential Functions and Responsibilities:

  • Assist the Sales Rep in the execution of the sales plans
  • Develop timely and accurate proposals and manage projects to sale closure for business partners
  • Assist with the Identification of laboratory solutions for existing and new customers with the purpose of generating sales and delivering customer satisfaction
  • Perform sales presentations of the company’s products and solutions to customers
  • Establish and maintain relationships and customer loyalty with customers and business partners in the medical community
  • Build relationships with a customer’s decision makers including CIO’s, Senior Leadership, Med Techs, Project Managers, Laboratory Personnel
  • Successfully manage negotiations of Master Service Agreement contract terms and conditions
  • Prepare and accurately process sales orders
  • Work collaboratively with other members on the sales team and other departments to ensure customer needs are met
  • Provide feedback to the research and development and management team regarding customer needs and desired product enhancements
  • Maintain internal tracking systems for services and customer follow-up
  • Develop and maintain knowledge of the use and functionality of Data Innovations products and the laboratory industry

Requirements

Knowledge, Skills, and Abilities:

  • Ability to learn and comprehend technical, medical and scientific information
  • Proven track record of maintaining customer satisfaction and sales accomplishments
  • Excellent problem solving skills
  • Excellent negotiation skills
  • Excellent time management skills
  • Persuasive Communication skills (verbal and written)
  • Strong sense of urgency with a demonstrated record of meeting commitments
  • Ability to successfully manage many complex prospective customers simultaneously
  • Willingness to travel up to 20%
  • Meet location requirements based in South Burlington, Vermont

Education and/or Experience

Bachelor’s Degree or a combination of education and related working experience form which comparable knowledge and skills can be acquired.

Physical Requirements/Working Conditions:

While performing duties of this job, the employee is predominately functioning in a sedentary light office position with high frequency of telephone communication, keyboarding, and computer. This position may also have travel requirements to customer sites; must be able to tolerate conditions associated with traveling and working in a laboratory setting.

Preferred skills and experience:

In addition to the above requirements, the ideal employee/candidate will have experience with the following:

  • Medical/Healthcare Background including knowledge of medical/clinical laboratory workflow operations
  • Project Management
  • Previous experience using Data Innovations’ products/services
  • Experience with Salesforce or similar CRM system

Supervision Level

This person reports directly to the Field Sales Manager

Laboratory Solution Consultant

Data Innovations North America, the world’s largest and most successful clinical and blood laboratory Middleware Company, is currently seeking an Laboratory Solution Consultant.The Data Innovations Laboratory Solution Consultant’s main focus is to optimize a customer’s clinical laboratory goals. This position’s primary responsibilities are to provide software solution consulting services to customers and facilitate the implementation, training and the use of the Data Innovations products. This person will provide technical and laboratory workflow expertise, advice and support throughout the entire implementation process. The Laboratory Solution Consultant is expected to work independently, needing little direct supervision.

Essential Functions and Responsibilities:

  • Design and implement best practice laboratory solutions for customers and business partners using Data Innovations software
  • Provide advanced level support and guidance from pre-implementation through post-live support to ensure maximum benefit from the company’s software solutions
  • Provide customers and Business Partners with appropriate training and education on the company’s product and solutions
  • Develop and maintain an advanced level knowledge of the use and functionality of the company’s software products, its associated modules, and the laboratory industry
  • Maintain strong professional relationships with strategic customers, business partners and industry colleagues through regular meetings and interactions
  • Successfully execute project plans through their completion for assigned service implementations
  • Manage and accurately track time spent on assigned projects and tasks, and meet utilization goals established for the position.
  • Work collaboratively with other departments within the company to ensure the company’s operational readiness for new releases
  • Perform demonstrations/presentations of the company’s products and solutions to customers
  • Actively participate in tradeshows, workshops and educational events as needed
  • Must be able to successfully perform all duties associated with the Laboratory Technical Consultant regarding the installation of the company’s products
  • Perform other related duties as assigned

Requirements

Knowledge, Skills, and Abilities:

  • At least 3 years’ experience as a certified Medical Technologist (ASCP, NCA, or equivalent) or at least 8 years working as a Laboratory Technician and possess requirements and ability to complete Medical Technologist certification
  • Working knowledge and understanding of Laboratory Information Software, IVD instrumentation and laboratory workflows
  • Knowledge of or ability to learn Data Innovations’ products
  • Excellent interpersonal and presentation skills
  • Excellent analytical and problem solving skills
  • Effectively manage multiple priorities under constant deadlines and in potentially stressful environments/situations
  • Self-motivation and ability to successfully work independently
  • Ability to deliver and portray the Company’s solutions in a positive and professional manner
  • Effective ability to teach and instruct peers and clients
  • Demonstrated knowledge of and ability to execute upon the principles surrounding project management
  • Ability to meet travel requirements – at least 50% travel required, which may include travel outside of normal business hours – including evenings and weekends
  • Must be willing to comply with and pass a background check screening(s) as required by customer contracts
  • Ability to follow DI’s policies and procedures

Education and/or Experience

Completion of an Accredited Program in Medical Laboratory Technology and at least 3 years’ experience working as a certified Medical Technologist or at least 8 years working as a Laboratory Technician

Physical Requirements/Working Conditions:

While performing duties of this job, the employee is predominately functioning in a sedentary light office position with high frequency of keyboarding, and computer use. This position may also have high travel requirements to customer sites; must be able to tolerate conditions associated with traveling and working in a laboratory setting.

Preferred skills and experience:

In addition to the above requirements, the ideal employee/candidate will have experience with the following:

  • Previous experience using Data Innovations’ products/services
  • Certification in Project Management
  • Previous Consulting Experience
  • Experience conducting adult education training courses
  • Proficiency with Microsoft Office and SharePoint applications

Supervision Level

This person reports directly to the Lead Laboratory Solution Consultant, Lead Laboratory Technical Consultant, or Technical & Professional Services Manager.

Product Support Consultant

Data Innovations (DI) is expanding our world class support center in South Burlington, Vermont and we are looking for Product Support Consultants. The Product Support Consultant will serve as a primary liaison between DI and our customers and business partners, providing outstanding technical support. This person will provide remote technical and laboratory workflow expertise and advice, working to resolve complex customer challenges quickly and effectively.

Essential Functions and Responsibilities:

  • Provide advanced technical support and guidance post go-live to ensure maximum customer benefit from DI’s software solutions
  • Assist business partners and customers with complex technical issues and escalations; travel to customer sites when necessary to resolve issues
  • Maintain an advanced level knowledge of the use and functionality of the company’s software products, its associated modules, and the laboratory industry
  • Provide support and expertise to DI Solution Consultants during customer installations
  • Participate in the development process as a customer advocate for features and functionality
  • Conduct or recommend training to maximize customer performance
  • Recommend new ways to improve usability and create efficiencies within our systems and processes
  • Manage software upgrades to ensure all assigned customers have the appropriate version
  • Drive product improvements through data analytics

Requirements

Knowledge, Skills, and Abilities:

  • Working knowledge and understanding of Laboratory Information Software, IVD instrumentation and laboratory workflows
  • Knowledge of or ability to learn Data Innovations’ products
  • Strong customer service orientation
  • Excellent analytical and problem solving skills
  • A strong bias toward action
  • Ability to teach peers and customers complex topics in a straight forward manner
  • Proficiency with Microsoft Office and SharePoint applications
  • Ability to travel up to 20%

Education and/or Experience

3+ years experience working in a laboratory environment or providing technical support for laboratory software.

Physical Requirements/Working Conditions:

While performing duties of this job, the employee is predominately functioning in a sedentary light office position with high frequency of keyboarding, and computer use. This position requires periodic weekend and after-hours work.

Preferred skills and experience:

In addition to the above requirements, the ideal employee/candidate will have:

  • Completed an Accredited Program in Medical Laboratory Technology
  • Previous experience with Data Innovations’ products/services
  • Demonstrated proficiency troubleshooting laboratory interfaces and workflows

Supervision Level

This person reports to the Director of Customer Service.

Software Production Associate

Data Innovations LLC, the world’s largest and most successful clinical blood laboratory Middleware Company is currently seeking a Software Production Associate. The Data Innovations Software Production Associate is responsible for processing software and hardware orders, configuring hardware, managing third party licensing and maintaining inventory processes with a focus on continuous improvement.

Essential Functions and Responsibilities:

  • Install, modify and configure hardware systems & peripheral hardware
  • Generate software license files to enable customers to utilize DI Software Burn and maintain supply of Data Innovations software
  • Manage inventory, including receiving, tracking and maintaining appropriate inventory levels
  • Interact regularly with customers, Business Partners, colleagues and vendors regarding orders, and licensing
  • Troubleshoot production related issues for customers, business partners and colleagues
  • Configure custom serial cables
  • Ensure data accuracy in all internal systems for proper activity tracking and billing
  • Maintain and test essential production equipment and systems
  • Manage sales order workflow to ensure timely delivery to customers
  • Develop efficient and effective processes for managing inventory and production
  • Develop and maintain department specific documents (checklists, work instructions, etc)
  • Maintain a safety conscious work environment

Requirements

Knowledge, Skills, and Abilities:

  • Proficient with Microsoft Office Suite (Word, Excel, PowerPoint)
  • Ability to organize, manage multiple priorities and operate under constant deadlines
  • Strong attention to detail and accuracy
  • Strong interpersonal and communication skills
  • Meet location requirements based in South Burlington, Vermont

Education and/or Experience

Bachelor’s degree, or an equivalent combination of education and experience.

Physical Requirements/Working Conditions:

While performing duties of this job, the employee is predominately functioning in a sedentary light office position with high frequency of telephone communication, keyboarding, and computer. This person must be able to frequently kneel, squat, bend, twist and reach overhead with repetitive motions. The employee must be able to lift 85 pounds without mechanical assistance and be able to push/pull up to 500 lbs using supplied equipment.

Preferred skills and experience:

In addition to the above requirements, the ideal employee/candidate will have:

  • Experience with Windows Operating Systems
  • Experience with:
    • Microsoft SharePoint
    • Nero Burning software
    • Symantec Ghost
    • SalesForce

Supervision Level

This person reports directly to the Production Team Lead.

Sr. Software Engineer

Data Innovations LLC, the world’s largest and most successful clinical and blood laboratory Middleware Company is currently seeking a Senior Software Engineer to assist with the development of an entirely new web-based user interface. Primary responsibilities are to design, modify, develop, write and implement software programming applications, usually very complex in nature. The Senior Software Engineer is expected to work independently, under the general direction of the Development Manager. This person is expected to demonstrate expertise in a variety of the field’s concepts, practices and procedures. The Senior Software Engineer is expected to rely on extensive experience and judgment to accomplish goals and perform the essential functions and responsibilities of the job.

Essential Functions and Responsibilities:

  • Review, modify, develop, write and implement software programming applications, usually very complex in nature
  • Gather information, analyze and execute user requirements based on customer requests
  • Investigate and make recommendations on new technologies
  • Develop architecturally sound code based on object-oriented design principles, consistent with product needs and quality standards
  • Active participant in software release cycle, possibly in a leadership role
  • Participate in testing process through writing, running, and reviewing of both automated and manual test plans.
  • Ensure internal documentation is complete, accurate and up-to-date, including proper code annotation/commenting.
  • Train, mentor and serve as a resource to other members of the team and cross-departmental colleagues regarding software questions
  • Provide feedback to management on staff performance considerations
  • Identify and implement ways to improve quality and efficiencies in the department

Requirements

Knowledge, Skills, and Abilities:

  • Proficient in HTML5, JavaScript, & AngularJS
  • Experience with CSS, jQuery, Bootstrap, SQL, TypeScript, NativeScript
  • Ability to keep current in constantly evolving technical advances
  • Proven ability to conceptualize business and/or user requirements
  • Strong analytical skills, problem solving skills and ability to resolve problems independently
  • Effective ability to teach and instruct peers
  • Strong ability to organize and manage multiple priorities
  • Experience in Software Development Life Cycle and Design controls

Education and/or Experience

Bachelor’s Degree in a computer science or related field, such as software development and a minimum of 5 years working in a related field OR at least 8 years working in a position as a software developer or similar position.

Physical Requirements/Working Conditions:

While performing duties of this job, the employee is predominately functioning in a sedentary light office position with high frequency of keyboarding, and computer use.

Preferred skills and experience:

In addition to the above requirements, the ideal employee/candidate will have experience with the following:

  • Experience with InterSystems Cache
  • Experience with C#.NET
  • Knowledge of the integration of laboratory information systems, analytical instrumentation and automation systems
  • Previous leadership/mentoring experience
  • Familiarity with common software design patterns
  • Experience with at least one automated testing infrastructure, e.g.: {jUnit, Karma/Jasmine, %UinitTest, etc.}
  • Experience with iterative software design processes

Supervision Level

This person reports directly to the Development Manager or Lead Software Engineer, and will be responsible for leading and mentoring others.

Thank you for your interest. However, there are no job postings in the Data Innovations Europe location at this time. Please check back at a later date.

Thank you for your interest. However, there are no job postings in the Data Innovations Latin America location at this time. Please check back at a later date.

Thank you for your interest. However, there are no job postings in the Data Innovations Asia location at this time. Please check back at a later date.